Privacy Policy

This Privacy Policy explains how Thrumbee ("we", "us") collects, uses, stores, and shares personal data when you visit the website and submit quote requests, including when cookies or analytics tools are used.

1. What personal data we collect

When you submit a quote request (lead form), we may collect:

  • name;
  • phone number;
  • email address;
  • details of your request (for example, service type and other information you provide).

We may also collect technical data automatically, such as pages viewed, IP address, device and browser information, and approximate location derived from IP address.

2. How we use personal data

We use personal data to:

  • respond to and process your quote request;
  • contact you about your request and potential services;
  • provide customer support;
  • improve the website and analyze its performance.

Where cookies or analytics tools are used, we process related data in accordance with applicable requirements and provide notice where required.

We process personal data in compliance with Ukrainian law, including:

  • Law of Ukraine "On Protection of Personal Data" (Про захист персональних даних) No. 2297-VI;

If processing requires consent in your case, we obtain your consent in the manner described at the time of collection.

4. Cookies and analytics

We may use cookies and similar technologies to make the website work properly and to collect analytics about how the site is used. Where required, we provide a cookie/consent notice. You can usually control cookies through your browser settings.

5. Who we share personal data with

We may share personal data with:

  • service providers that help us operate the website and process requests (for example, hosting and IT services);
  • authorities if disclosure is required by law.

We do not sell your personal data.

6. Storage period

We store personal data only for as long as necessary for the purposes described in this Policy, including to provide responses to your requests and comply with legal obligations.

7. Your rights

Under Ukrainian law, you have the right to request information about your personal data, access it, and request correction or deletion in the cases provided by law.

You can also withdraw consent where processing is based on consent (withdrawal does not affect processing already performed before withdrawal).

8. Contact us

To exercise your rights or for questions about this Policy, contact us:

Thrumbee (PE)

Address: 12A Pivnichno-Syretska St, Kyiv, 04112, Ukraine

Email: contact@thrumbee.com

Phone: +380 732 887 8582

Legal representative: Emma Costa, Managing Director

9. Legal references

  • Law of Ukraine "On Protection of Personal Data" (Про захист персональних даних) No. 2297-VI.
  • Law of Ukraine "On Electronic Commerce" (Про електронну комерцію) No. 675-VIII.
  • Law of Ukraine "On Protection of Consumer Rights" (Про захист прав споживачів) No. 3153-IX.
  • Law of Ukraine "On Ensuring the Functioning of the Ukrainian Language as the State Language" (Про забезпечення функціонування української мови як державної).

If you are a consumer in Ukraine, the information provided before concluding a distance transaction includes the seller/executor identity and key characteristics of the services, as required by law.